![]() I would say if the thanker is feeling/looking a bit apologetic, then "Don't worry about it" or "No problem" is a more appropriate response. ![]() In Japanese "sumimasen" (sorry/excuse me) is sometimes used where in English we would say "Thank you". Sometimes "Thank you" can be more "I'm sorry to have bothered you/put you out of your way" than actually expressing gratitude. I would say it depends on the intent of the thanker. To add another opinion that hasn't been considered yet. If you're just being as polite as we all should be all the time I think "no problem" is a better fit for suggesting it's what we all should do for each other all the time and that you'd do it again without thinking about it. If you've very obviously gone through a lot of effort, it's nicer to say that they are welcome to reap the benefits of that effort. You can't really go wrong with either, but I do think people appreciate it when one is just a little bit more right, and that essentially boils down to the level of effort you actually undertook. To say "You're welcome" to a door-holding could be seen as slightly more pompous, making too big of a deal out of a very small thing that we forget to do for each other sometimes when somebody is carrying a bunch of stuff or has a bunch of kids in tow. In this case, I'd say it's better than "You're welcome." Holding the door is a decent human thing too as is thanking someone for remembering to do it, but it really is no problem. But it works best of course followed with "And thank you for coming etc." "You're welcome" works better here because it means you were glad to have made that effort for them. In a sense, you're turning around and saying "Well it was nothing to me really" which implies the guest wasn't worth much effort in your eyes. The problem here is somebody's recognized a lot of effort you've undergone on their behalf as a guest at a lavish party. "Thank you for having us over for this party, cooking this wonderful meal, and really the live band, renting the services of James Earl Jones just to say wacky things in his Darth Vader voice and the fireworks you set up by hand and injured yourself on really were appreciated." So overall, in a shop setting I would expect them to appreciate the "thank you", so "you're welcome" seems to be the nicest response, although none of them seem to be incorrect or really wrong.
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